Roanoke Resource, LLC

What We Do

About Us

Roanoke Resource is a mental health agency located in the heart of downtown Roanoke, Virginia. Roanoke Resource provides person-centered services in order to restore hope, self-esteem, and empowerment.

Our Mission

Guided by a commitment to bring positive changes in the lives of those with mental health needs, we are a committed team of individuals, who with the goal of being solution focused, aim to impart independence, life skills education, and stability.

Meet Our Staff

Mental Health Community Support Services (MHCSS)

Mental health community support services is a one-to-one service provided in the community or home based on consumer directed goals.

• MHCSS Purpose:
  • Providing education on health, safety, and medication management
  • Providing training on activities of daily living
  • Assisting and encouraging utilization of beneficial community resources
  • Reducing risk of required professional interventions such as psychiatric hospitalizations and judicial interventions
  • Providing training in establishing and maintaining interpersonal relationships
  • Assisting and providing training in basic living skills
• MHCSS Services Provided:
  • Attending all medical, psychiatric, and counseling appointments
  • Medication education
  • Independent living skills
  • Management of personal finances
  • Interpersonal relationships
  • Activities of daily living
  • Appropriate nutrition and exercise
  • Assistance in identifying recreational activities of interest
  • Accessing/Maintaining housing
  • Utilization of community resources
  • Health/Medical education
• MHCSS Eligibility Criteria:
  • Have a serious mental illness/emotional disturbance. This may include individuals with a dual diagnosis of either mental illness and developmental disability or mental illness and substance use disorder
    • Major Depression, recurrent
    • Bipolar I or II
    • Psychotic Disorders
  • Must be an adult
  • Have a history of psychiatric hospitalization or other qualifying event
  • Being under the care of a psychiatric provider
  • Have a prescription for a psychiatric medication (anti-depressant, mood stabilizer, anxiolytic, anti-psychotic)
• We accept the following insurances or payments for MHCSS:
  • Medicaid
  • DAP Funding
  • Private Pay

Psychosocial Rehabilitation (PSR) - What PSR is and Does

Psychosocial rehabilitation is a program provided to groups of adults, in a non-residential setting, for two or more consecutive hours per day.

• PSR Purpose:
  • Providing education on health, safety, and medication management
  • Providing training on activities of daily living
  • Assisting and encouraging utilization of beneficial community resources
  • Reducing risk of required professional interventions such as psychiatric hospitalizations and judicial interventions
  • Providing training in establishing and maintaining interpersonal relationships
  • Assisting and providing training in basic living skills
  • Understanding and utilizing peer support in the recovery process
• PSR Services Provided:
  • Activity based groups provided in the Roanoke Resource facility
    • Health and safety
    • Nutrition and exercise
    • Coping skills
    • Interpersonal relationship and social skills
    • Identifying beneficial community resources and recreational activities of interest
    • Budgeting and finances
    • Peer support
    • Medication management
  • Activity based groups provided in the community
    • Supervised practice of socialization skills
    • Increasing the consumers understanding of community resources
    • Providing an opportunity to give back to community through volunteerism
• PSR Eligibility Criteria:
  • Have a serious mental illness/emotional disturbance. This may include individuals with a dual diagnosis of either mental illness and developmental disability or mental illness and substance use disorder
  • Individuals must be age 18 or above
  • Being under the care of a psychiatric provider
  • Have a prescription for a psychiatric medication (anti-depressant, mood stabilizer, anxiolytic, anti-psychotic)
• We accept the following insurances or payments for PSR:
  • Medicaid
  • DAP Funding
  • Private Pay

Psychiatric Services

• Psychiatric Services is open to anyone in need of psychiatric evaluation, diagnostics, and medication management
• Serving: Adolescent through Geriatric
• Accepting Medicaid, Medicare, most commercial insurances, and private pay

Counseling Services

• Counseling services is open to anyone who needs help processing life stressors
• Serving: adults 18 and above
• Accepting Medicaid, Medicare, most commercial insurances, and private pay

CPR and First Aid

• ASHI BLS/First Aid
• Blended courses for infant, child, and adult BLS/First Aid
  • Student completes course work online first
  • Then student schedules a hands-on skills check off with instructor to get BLS/FA card
    • Flexible scheduling
    • Individual or groups

Primary Care

• What We Do:
  • Comprehensive health assessments
  • Preventative care and screenings
  • Chronic disease management
  • Wellness visits and routine check-ups
• How We Do It:
  • Personalized Care
  • Person-Centered Model
  • Collaboration
  • Expertise and Experience
  • Compassionate Care
  • Accessible Care
• Payment:
  • Medicaid
  • Medicare
  • Most Commercial Insurances
  • Private Pay

Community Support Specialist (CSS): MHCSS

• QMHP-A
  • Bachelor’s degree in a related field and 1500 hours of experience with adults with SMI
  • OR bachelor’s degree in an unrelated field and 3000 hours of experience with adults with SMI
  • OR registered nurse with 1500 hours of experience with adults with SMI
  • Active registration through the Department of Health Professions (DHP) as a QMHP-A
• QPPMH
  • Associate’s degree in Human Services and 2080 hours of clinical experience with adults with SMI
• QMHP-T
  • Bachelor’s degree in a related field
  • Active registration through the DHP as QMHP-T
• Additional requirements for CSS position:
  • Current CPR/First Aid certifications
  • Valid driver’s license
  • Current car insurance
  • Reliable vehicle
  • Ability to pass a background investigation
  • Ability to pass a drug screen

For more details regarding employment opportunities with Roanoke Resource LLC, please send inquires through the “Contact” tab by filling out the contact form.

Direct Support Specialist (DSS): PSR

• QMHP-A
  • Bachelor’s degree in a related field and 1500 hours of experience with adults with SMI
  • OR bachelor’s degree in an unrelated field and 3000 hours of experience with adults with SMI
  • OR registered nurse with 1500 hours of experience with adults with SMI
  • Active registration through the Department of Health Professions (DHP) as a QMHP-A
• QPPMH
  • Associate’s degree in Human Services and 2080 hours of clinical experience with adults with SMI
• QMHP-T
  • Bachelor’s degree in a related field
  • Active registration through the DHP as QMHP-T
• Peer Support Specialist
  • Active peer support specialist certification
• Additional requirements for DSS position:
  • Current CPR/First Aid certifications
  • Valid driver’s license
  • Current car insurance
  • Reliable vehicle
  • Ability to pass a background investigation
  • Ability to pass a drug screen

For more details regarding employment opportunities with Roanoke Resource LLC, please send inquires through the “Contact” tab by filling out the contact form.

Psych Services

• NP
• RN

For more details regarding employment opportunities with Roanoke Resource LLC, please send inquires through the “Contact” tab by filling out the contact form.

Counseling

• LCSW
• LPC

For more details regarding employment opportunities with Roanoke Resource LLC, please send inquires through the “Contact” tab by filling out the contact form.

Admin

• Environmental Services

For more details regarding employment opportunities with Roanoke Resource LLC, please send inquires through the “Contact” tab by filling out the contact form.

Internships

• Clinical
• Business

For more details regarding employment opportunities with Roanoke Resource LLC, please send inquires through the “Contact” tab by filling out the contact form.