Roanoke Resource, LLC

What We Do

About Us

Roanoke Resource is a mental health agency located in the heart of downtown Roanoke, Virginia. Roanoke Resource provides person-centered services in order to restore hope, self-esteem, and empowerment.

Our Mission

Guided by a commitment to bring positive changes in the lives of those with mental health needs, we are a committed team of individuals, who with the goal of being solution focused, aim to impart independence, life skills education, and stability.

Meet Our Staff

Mental Health Community Support Services (MHCSS)

Mental health community support services is a one-to-one service provided in the community or home based on consumer directed goals.

MHCSS Purpose:
- Providing education on health, safety, and medication management
- Providing training on activities of daily living
- Assisting and encouraging utilization of beneficial community resources
- Reducing risk of required professional interventions such as psychiatric hospitalizations and judicial interventions
- Providing training in establishing and maintaining interpersonal relationships
- Assisting and providing training in basic living skills
MHCSS Services Provided:
- Attending all medical, psychiatric, and counseling appointments
- Medication education
- Independent living skills
- Management of personal finances
- Interpersonal relationships
- Activities of daily living
- Appropriate nutrition and exercise
- Assistance in identifying recreational activities of interest
- Accessing/Maintaining housing
- Utilization of community resources
- Health/Medical education
MHCSS Eligibility Criteria:
- Have a serious mental illness/emotional disturbance. This may include individuals with a dual diagnosis of either mental illness and developmental disability or mental illness and substance use disorder
  - Major Depression, recurrent
  - Bipolar I or II
  - Psychotic Disorders
- Must be an adult
- Have a history of psychiatric hospitalization or other qualifying event
- Being under the care of a psychiatric provider
- Have a prescription for a psychiatric medication (anti-depressant, mood stabilizer, anxiolytic, anti-psychotic)
We accept the following insurances or payments for MHCSS:
- Medicaid
- DAP Funding
- Private Pay

Psychosocial Rehabilitation (PSR) - What PSR is and Does

Psychosocial rehabilitation is a program provided to groups of adults, in a non-residential setting, for two or more consecutive hours per day.

PSR Purpose:
- Providing education on health, safety, and medication management
- Providing training on activities of daily living
- Assisting and encouraging utilization of beneficial community resources
- Reducing risk of required professional interventions such as psychiatric hospitalizations and judicial interventions
- Providing training in establishing and maintaining interpersonal relationships
- Assisting and providing training in basic living skills
- Understanding and utilizing peer support in the recovery process
PSR Services Provided:
- Activity based groups provided in the Roanoke Resource facility
  - Health and safety
  - Nutrition and exercise
  - Coping skills
  - Interpersonal relationship and social skills
  - Identifying beneficial community resources and recreational activities of interest
  - Budgeting and finances
  - Peer support
  - Medication management
- Activity based groups provided in the community
  - Supervised practice of socialization skills
  - Increasing the consumers understanding of community resources
  - Providing an opportunity to give back to community through volunteerism
PSR Eligibility Criteria:
- Have a serious mental illness/emotional disturbance. This may include individuals with a dual diagnosis of either mental illness and developmental disability or mental illness and substance use disorder
- Individuals must be age 18 or above
- Being under the care of a psychiatric provider
- Have a prescription for a psychiatric medication (anti-depressant, mood stabilizer, anxiolytic, anti-psychotic)
We accept the following insurances or payments for PSR:
- Medicaid
- DAP Funding
- Private Pay

Crisis Stabilization

Crisis Stabilization services provide intensive short term mental health care to non-hospitalized individuals experiencing an acute crisis of a psychiatric nature.

Crisis Stabilization Services Purpose:
- Address and stabilize the acute mental health needs at the earliest possible time with ongoing services
- Avert hospitalization or re-hospitalization
- Provide a high assurance of safety and security in the least restrictive environment
- Mobilize resources of the community support system, family members, and others for ongoing maintenance, rehabilitation, and recovery
Crisis Stabilization Services Provided:
- Crisis Stabilization services can provided in the following settings and will be provided in both individual and group form depending on need:
  - Community setting
  - Group setting
  - Individual’s home
- Crisis Stabilization services will provide the following services based on individual needs:
  - Assistance with receiving psychiatric assessment
  - Assistance with receiving medication evaluation
  - Treatment planning
  - Symptom and behavior management
  - Individual counseling
  - Group counseling
  - Utilization of community resources
  - Acquiring stable housing
  - Assistance in identifying coping skills
Crisis Stabilization Services Eligibility:
- To qualify for this service, individuals must demonstrate a clinical necessity for the service arising from a condition due to an acute crisis of a psychiatric nature that puts the individual at risk of psychiatric hospitalization. Individuals must meet at least two of the following criteria at the time of admission to the service:
  - Experiencing difficulty in establishing and maintaining normal interpersonal relationships to such a degree that they are at risk of psychiatric hospitalization or homelessness or isolation from social supports
  - Experiencing difficulty in activities of daily living such as maintaining personal hygiene, preparing food and maintaining adequate nutrition, or managing finances to such a degree that health or safety is jeopardized
  - Exhibiting such inappropriate behavior that immediate interventions by mental health, social services, or the judicial system are or have been necessary
  - Exhibiting difficulty in cognitive ability such that the individual is unable to recognize personal danger or recognize significantly inappropriate social behavior
We accept the following insurances or payments for Crisis Stabilization:
- Medicaid
- DAP Funding

Psychiatric Services

Psychiatric Services is open to anyone in need of psychiatric evaluation, diagnostics, and medication management
Serving: Adolescent through Geriatric
Accepting Medicaid, Medicare, most commercial insurances, and private pay

Counseling Services

Counseling services is open to anyone who needs help processing life stressors
Serving: adults 18 and above
Accepting Medicaid, Medicare, most commercial insurances, and private pay

CPR and First Aid

ASHI BLS/First Aid
Blended courses for infant, child, and adult BLS/First Aid
- Student completes course work online first
- Then student schedules a hands-on skills check off with instructor to get BLS/FA card
  - Flexible scheduling
  - Individual or groups